Dear Clients and Families,

I hope this letter finds you healthy and well.  In light of the recent developments with the coronavirus, I felt it was necessary to communicate the policies Therapy Talk will be following for the foreseeable future.  

We plan to continue providing OT, PT, ST services while following common sense precautions, including:

1.  Please cancel your appointment if anyone in your family has a temperature of 100.3 or greater, has upper respiratory symptoms consistent with coronavirus presentation (coughing, shortness of breath) or has been exposed to someone with a confirmed or suspected case of coronavirus.  Therapists will follow the same precautions.  
2. For home health and daycare visits, therapists will bring minimal toys or no toys.  We will be practicing the Early Intervention Coaching model of therapy by limiting the use of our toys during the sessions.  We will use toys at your own houses for therapy.
3. As far as the clinic, we want to limit the number of people going in and out of our office to minimize risks of exposure.  If at all possible:
   • It is necessary to bring siblings, please bring your own books or toys, we will no longer be leaving our books and toys to share in the waiting room
   • No food or drink will be allowed in the clinic or waiting room.

1. Though challenging, we will limit physical contact (handshakes, hugs, high fives, etc) as much as possible. 
2. Please use the hand sanitizer upon entering the clinic and before every in home appointment.  Washing hands again at the end of the session is also highly recommended.
3. Between client appointments, surfaces will be sanitized with disinfecting spray.  We will wipe down surfaces in the waiting room and bathroom as frequently as possible during the day.  Please be patient if we are running a bit late due to our new precautionary measures.
4. Most payors may allow for telepractice NC Medicaid, BCBS, Cigna, Aetna, MedCost, Tricare/Humana.  Call your insurance company and check because MOST insurances are covering this at this point in time. 

I am open to a conversation regarding your questions or concerns.  Please do not hesitate to reach out directly to me- Office@TherapyTalk.org.  Stay healthy!

Best~

Steph M. Fish, MA, CCC-SLP

President